Privacy Policy — Edge Peptide Therapy

At Edge Peptide Therapy, LLC (“the Practice”), we are committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit edgepeptideconsult.com, a landing page owned and operated by Edge Peptide Therapy for the purpose of scheduling discovery calls and consultations. By using our website and services, you agree to the practices described below.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide, including your name, email address, phone number, and information submitted through contact forms, appointment request forms, or newsletter sign-ups.

Health-Related Information: If you choose to share health-related details through a form or email, we treat that information confidentially. Please note that website forms and email are not HIPAA-secure communication channels, and should not be used to transmit sensitive medical information.

Non-Personal Information: We may collect information such as your IP address, browser type, device details, pages visited, and general website usage. This may occur through cookies or similar tracking technologies.

•  SMS consent and communication preferences (if you opt in to receive text messages)

How We Use Your Information

We may use the information we collect to:

•  Respond to your questions and requests

•  Schedule appointments or provide service-related communication

•  Improve our website, services, and user experience

•  Send newsletters, updates, or promotional content (you may opt out at any time)

•  Maintain website security and performance

We do not sell your personal information.

HIPAA Notice

This website is intended for general information only and is not a HIPAA-compliant portal. If you become a patient, any health information you provide to our practice during treatment will be handled in accordance with applicable medical privacy laws.

Sharing of Information

We may share your information with trusted third-party service providers who assist us in operating our website and services. These providers include:

•  LeadConnector (GoHighLevel): processes and stores submitted form data, manages appointment scheduling, and sends SMS appointment reminders if you opt in

•  Google Analytics and Google Tag Manager: tracks website performance and user behavior

•  Google Ads: measures advertising performance through conversion tracking

These third parties are required to protect your information and may not use it for any purpose other than supporting our services. We do not share your information with unrelated third parties unless required by law.

SMS Communications

If you opt in to receive text messages from Edge Peptide Therapy, we will use your phone number to:

•  Send appointment reminders and confirmations

•  Communicate about your scheduled discovery call

•  Send wellness updates and offers (only if you opt in to marketing messages separately)

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP.

We do not share your phone number with third parties for marketing purposes. Phone numbers collected for transactional SMS are used only for the purposes you consented to at signup.

Data Security

We take reasonable technical and administrative measures to protect your personal information. However, no method of electronic transmission or storage is fully secure. We encourage you not to submit highly sensitive medical information through online forms.

Cookies and Tracking

Our website may use cookies or analytics tools to improve user experience and understand visitor behavior. You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites and encourage you to review their privacy policies.

Children’s Privacy

This website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. Residents of California (CCPA) and the European Union (GDPR) may have additional rights. To request access or changes, please contact us.

Privacy Policy for SMS Messaging

Information Collection: We collect personal information such as name, phone number, and messaging preferences when you opt-in to our services.

Use of Information: Your information is used to provide personalized messaging services and customer support.

Data Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required by law.

Opt-Out: You can opt-out of our messaging services at any time by replying “STOP” to any message you receive.

Terms and Conditions for SMS Messaging:

•  By subscribing to our service, you agree to receive messages about issues related to you and/or our service.

•  You can send STOP at any time to cancel the service and stop receiving messages from our service.

•  For support please send HELP for contact information.

•  Message frequency may vary.

•  Messages and Data Rates May Apply.

Policy Updates

We may modify this Privacy Policy at any time to reflect changes in practices or applicable laws. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at (615) 724-1878.